3 pm - Support Help/Wiki v9
April 27, 2017 3:00 PM - 3:30 PM
After you register, automatic email confirmation and reminders will be sent to you, including the link to join the workshop. Remember to add it to your calendar. Please register all staff who will be attending the workshop.
This workshop will cover:
- Overview of Support Help/Wiki
- Essentials for New Customers/Employees and Refreshers for Existing
- Navigate, Search, and Find How-to Steps
- Q&A - What are you looking for?
- Give Feedback about Your Wiki Experience: How can we improve the Wiki?
Times listed are Central Time Zone
Max length 55 minutes
In order to be courteous and keep within this timeframe, if you have questions outside the agenda you may be referred to attend a different workshop so that we can first address any questions pertaining to the scheduled topic. As always, you can use our online Support Help/Wiki section or contact a customer service team member to assist with any lingering questions we do not have time to address during the session.
Use your computer speakers and/or microphone. Computer microphone is optional. You are able to listen only and enter questions by typing them in the Question area.
*If you call in via telephone, long-distance phone call is required.